General

Can I request to upsizing the bouquet?

Yes, you can option to upsizing the bouquet by increase the number of flower in your bouquet.

Roses:

Tall +6s (six additional roses)

Grande +12s (twelve additional roses)

All Other Flowers:

Tall +6s (flower increase by +50%)

Grande +12s (flower increase by +100%)

Note: Call our team for more information

If I or my recipient hasn’t received the ordered flowers, what should I do?

Keep calm and contact our customer service.

Will I be noticed when the delivery succeeds?

Yes, you will, by email and/or SMS.

What will happen if the address recipient is not available to receive the delivery?

In that case, our delivery team will hand over the ordered flowers or gifts that available at that same address. If the delivery is failed due to erroneous address by the sender, a S$15 is applicable for a redirection fee.

Can I deliver my flowers/gifts on a specific time?

Yes, you can. Please contact our customer service team for this service and prepare S$25 for the addition charge. However, this is subjected to the availability and Littleflowerhut.com has a right to reject the requests if the resources are not available.

When is the latest time to place my order for same day flower delivery?

4 pm is the cut off time for same day delivery order. Refer to our delivery schedule for more information.

Can I pay my order by the time the flowers or gifts arrived?

There is no ‘payment on delivery’. All orders must be paid upon order confirmation or before the delivery.

If I buy the flowers to my company, can you bill to my company?

Please contact our customer service team for confirmation.

How do I make payment for my orders?

Using Bank Transfer (DBS/POSB) or Credit Card (PayPal).

Are there any hidden charges for the order or delivery service?

That is definitely a BIG NO. All the prices (in Singapore Dollars) are shown online and NET. We also do not charge GST on our services for the convenient of our precious customers.

Is Littleflowerhut.co a registered business and company?

Yes, we are. Littleflowerhut.co registered with the Accounting and Corporate Regulatory Authority of Singapore (ACRA of Singapore). Our registration number is 53192482C. You can safely shopping with us here.

Where is Littleflowerhut.co located?

As an online Singapore Florist entity, we do not have showroom or flower shop to walk in. This is to make and keep our costs and prices to the lowest possible and affordable to our precious customers. All of the flowers, hampers, and gifts you order here is free of charge for the delivery, even in the same day flower delivery.

Ordering

Is the ordering process secure?

We never share your personal information for any other purpose than order delivery. All your information are kept secured on our shop. Moreover, our payment methods are always secured. You can make payment using credit card, Visa/Mastercard, or Stripe and PayPal.

How do I purchase items in my shopping cart?

To get your items on shopping cart delivered to your address, directly process to checkout. Here you can choose either traditional multi-step, or one-page checkout (which is far more short and time-saving). Enter your contact details, choose one delivery method, and delivery informations to let us know where we can ship the order to you.